Burning Shed Reviews

Burning Shed has an overall rating of 4.5 based on 17 reviews. Customer feedback on Burning Shed is mixed: Burning Shed reviewers highlight positive aspects like wide selection of music, excellent customer service, fast shipping, which strongly appeal to music enthusiasts and collectors. However, Burning Shed is often criticized for its higher prices than competitors, occasional stock issues, website navigation can be confusing.

4.5/5.0

17 reviews

5 Stars

17

4 Stars

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All Burning Shed Reviews (17)
chadgault311
January 28, 2023
"A Gem of a Shop for..."
Burning Shed is truly a gem for unique and beautiful finds! Chloe was super helpful with the shipping choices. My package got here fast and was packed up really well. I'm beyond thrilled with my new goodies. Huge thanks to Burning Shed! Nika
tinyfrog272
January 12, 2023
"Fantastic company with top-notch service"
I made a mistake with my order, but the customer support was outstanding. They helped me get the right item, return the one I messed up on, and I got a full refund in no time. I’ll definitely recommend this awesome company and use them again!
Billy.Edwards
January 10, 2023
"Top-notch customer support"
The customer support here is truly outstanding! I contacted them with an inquiry, and they went above and beyond with the level of assistance and attention I received! I highly suggest giving them a try!
smallpanda606
January 08, 2023
"Awesome support from the team"
I ended up buying a CD twice in my last order, and Chloe quickly sorted it all out, even saving me some cash on shipping due to the lighter weight of my whole order.

Big thanks, from Adelaide, South Australia
happylion513
December 23, 2022
"Concerns About Cookie Data Collection"
Burning Shed is pretty transparent about their cookie practices, which is a plus, but I really think folks should take a moment to check it out. They gather quite a bit of personal data, just to give you a heads up (I’ve copied this from their site):

"The personal details we gather include:

- Full name
- Billing and shipping address
- Email address
- Phone number
- IP address
- PayPal account"

On the flip side, HMV states:

"DATA GATHERED

The cookies on our sites don’t grab any sensitive info like your name, address, email, or other contact details. The cookies we use fall into three groups: Essential Cookies, Performance and Analytics Cookies, and Customization."

So, even though HMV was a bit pricier, I chose to go with them.
JoshuaAlvarez
December 21, 2022
"Review of Burning Shed"
I've been shopping at Burning Shed for quite a while now, and I've never had an issue. Each time I've dealt with them, it's been in a warm and professional way, and I couldn't really ask for anything better. I get that there can be delays sometimes, but that's usually beyond their control once things are shipped. Keep doing what you do, folks, and thanks a bunch!
whiteswan481
December 17, 2022
"Ordering from Burning Shed is an experience like no other."
This marks my third purchase from Burning Shed. I just got my hands on four Special Edition Jethro Tull albums, and I gotta say, Burning Shed really knows how to treat their customers right. Their shipping packaging? Absolutely top-notch.

Opening each box was such a thrill - the care they put into every detail really enhances the whole shopping vibe.

Thanks to Burning Shed, I’m on my way to rebuilding my Jethro Tull album collection that I lost over three decades ago. We all know the joy of getting our favorite artist's albums back, right? Just imagine the excitement with every delivery - and the way they package everything ensures that the items arrive in pristine condition.

I appreciate the thoughtfulness and attention they give to every single order.

Here’s to many more purchases,
Cheers!

David Marshall
goldenbutterfly142
October 06, 2022
"Excellent Music Store Experience"
These folks truly stand out, offering outstanding customer support. As someone who often buys vinyl, I trust them to package my orders just right and handle any problems with LP quality if they come up. The crew is approachable and quick to respond, making interactions with them a pleasure!
purplemeercat372
April 29, 2022
"Exceptional Service Compared to Others"
There aren't many businesses that offer the kind of customer support I experienced over the past couple of days. My first order was sent out fast and got to me in no time. Unfortunately, the product came in a damaged state, but their response was fantastic, and I'm now waiting for the replacements to show up soon.

Big shoutout to Chloe for all her assistance!
blackzebra960
March 31, 2022
"Fantastic company to work with"
Really great to work with, they sorted out an issue I had with my delivery in no time, efficiently and with a personal touch. I’d totally recommend them. The delivery was quick, and the vinyl album was packed securely for shipping. They have an awesome selection of albums and merch, and I’ll surely be back for more.
Adrian.Hunter
March 13, 2022
"Awesome Variety"
Awesome variety! Don't forget to sign up for the mailing list to snag exclusive items. Shipping comes from England, so it might be a bit steep for folks in the U.S. If you're struggling to locate something, this is the place to check. Fast delivery—every order I've placed arrived in perfect condition, and they really know how to pack things up. This shop is operated by musicians, so let's show them some love!
organicrabbit826
January 31, 2022
"Great Customer Experience"
Great customer experience. I've placed several orders with this online shop. There was just one time when something went wrong, but they sorted it out quickly by sending the missing documents with my next purchase. I'd definitely recommend them. Plus, the cash goes straight to the artist instead of that darn Spotify.
Ted.Johnston
January 27, 2022
"A ton of items available (in..."
You can grab a bunch of items (in versions that often you can't locate anywhere else) at reasonable prices. The selection is vast and the service is top-notch, plus it directly supports the artists financially. Give Burning Shed a shot and you won't regret it.
DarleneRose
November 09, 2021
"Awesome. Quick. Wide selection of goods."
Awesome place to grab all sorts of music gear. I'm always happy with the state of the items when they show up and the way they’re packed up tight.

The customer service team is generally pretty quick and nice when it comes to handling any problems with orders or updates on pre-orders.

Kudos to everyone at Burning Shed for keeping things running so smoothly.
thecomputergoodguy
June 01, 2021
"Consistently a fantastic experience"
Burning Shed is my top choice for buying and pre-ordering Kscope albums (and more!).

Prices are always solid, and the packaging is top-notch. I've placed tons of orders, and not once have I run into an issue.

The only downside? Their weekly newsletter. It’s a real wallet buster! Every time I read it, I find myself splurging on more goodies! :P

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